9 Story Shop Shipping Policy

When will I receive my shipment?

We do our best to ship out orders as they arrive. Please note we do not ship out on weekends (Saturday and Sunday), or any stat holidays. In most cases, all our shipments are delivered within 3-5 business days.

How will my order be shipped?

We offer both Canada Post and FedEx shipping options. You can choose which carrier you would like to use at checkout.

Do you ship internationally?

Currently we only ship within Canada and DO NOT ship internationally.

What is your refund policy?

Click here to review our refund policy

How do I contact Customer Service?

Please email shop@9story.com